Travel Reimbursements

When you’re recovering from a workplace injury, attending medical and rehabilitation appointments is an important part of your recovery journey. But the cost of travel—whether by car, public transport, or taxi—can quickly add up. Fortunately, under Workcover NSW, injured workers may be entitled to travel reimbursements.

In this article, we’ll explain what travel reimbursements are, when you can claim them, and how to make sure you don’t miss out.

What Are Travel Reimbursements?

Travel reimbursements are payments made to cover the reasonable costs of travel to and from:

• Medical appointments (GP, specialists, physiotherapists, psychologists, etc.)

• Rehabilitation or allied health sessions

• Independent medical examinations (IMEs) requested by the insurer

• Vocational or return-to-work services approved under your Workcover claim

The idea is simple—you shouldn’t be left out of pocket for attending appointments that are necessary for your recovery and approved by Workcover.

What Travel Costs Are Covered?

Depending on your circumstances, the following costs may be reimbursed:

• Private Car Travel – usually paid at a set rate per kilometre (to cover fuel and running costs).

• Public Transport – bus, train, or ferry fares to and from appointments.

• Taxi or Rideshare – where medically justified (for example, if you cannot drive due to your injury).

• Parking Fees and Tolls – if incurred while attending approved appointments.

  
  

How to Claim Travel Reimbursements

The process is straightforward but requires keeping good records:

1. Keep a Logbook – Record dates, destinations, and kilometres travelled for each appointment.

2. Save Receipts – For public transport, taxi, parking, and toll costs.

3. Complete the Insurer’s Claim Form – Most insurers provide a travel reimbursement form.

4. Submit Regularly – Don’t wait months to lodge claims—submit them regularly to avoid delays.

   
   

Common Questions

1. Do I need pre-approval? For routine medical appointments related to your injury, reimbursement is generally allowed. For taxis or unusual travel arrangements, prior approval may be required.

2. Can I claim for someone driving me? Yes, if a family member or carer drives you because of your injury, you may still claim the kilometre reimbursement.

3. How much is the per-kilometre rate? The reimbursement rate is set by SIRA (State Insurance Regulatory Authority) and reviewed periodically. Your insurer can confirm the current rate.

Why Travel Reimbursements Matter

Attending treatment and rehab is essential for recovery, but travel costs can become a hidden burden. By covering these expenses, Workcover ensures injured workers can focus on getting better—without worrying about extra financial stress.

Travel Reimbursement Rate – How Much You Can Claim per Km

For private motor vehicle travel to attend medical, hospital, or rehabilitation appointments related to your workplace injury, the maximum reimbursement is $0.58 per kilometre.

Key Takeaway

If you’re on a Workcover claim in NSW, remember that you may be entitled to travel reimbursements for approved medical and rehab appointments. Keep accurate records, save your receipts, and speak with your insurer or treating doctor if you’re unsure what’s covered.

Travel costs shouldn’t get in the way of your recovery.